|Category Name||Double Occupancy||Triple Occupancy||Quad Occupancy|
|Rock Platinum w/ Single Sky Terrace||$1,799|
|Rock Platinum w/ Double Sky Terrace||$1,849|
|Deluxe Gold Concert Courtyard||$1,899||$1,799|
|Rock Platinum w/ Double Sky Terrace Concert Courtyard||$1,999|
|Two Bedroom Rock Suite||$2,499|
|Two Bedroom Rock Suite w/ Sky Terrace||$2,699|
|Stagefront Two Bedroom Rock Suite - Exterior 1st Floor||$2,999|
|Stagefront Two Bedroom Rock Suite - Interior 1st Floor||$2,999|
|Stagefront Two Bedroom Rock Suite - Exterior 2nd Floor||$3,299|
|Stagefront Two Bedroom Rock Suite - Interior 2nd Floor||$3,499|
|Stagefront Two Bedroom Rock Suite w/ Sky Terrace - Exterior||$3,699|
|Stagefront Two Bedroom Rock Suite w/ Sky Terrace - Interior||$3,899|
Resort Credits are a great way to the get the best out of your vacation! Head to the blissful Rock Spa for a massage, enjoy lobster for dinner, or hit the greens of Playacar for a round of golf. You can make reservations in advance of arriving for Panic en la Playa by contacting the Hard Rock Vacation Planners at email@example.com. Please include Panic en la Playa and your Cloud 9 reservation number in the request.
When you arrive, talk to the Hard Rock Riviera Maya Vacation Planners for help using your Resort Credits and pay just 20 cents for each dollar you spend!
Check In starts at 3pm. If you arrive before then you will be able to check into the hotel and use the facilities, but your room will not be ready until after 3pm.
Check Out is by 12pm. You must be checked out of your room no later than 12pm. If your flight is later in the day, you will be able to use the resort's facilities until 6pm. It is extremely important that guests staying later than 6pm should inform the Event Guest Relations team or risk being charged for an extra night.
**Any guests whose rooms are not vacated by 1pm are subject to $300 late check out fee charged by the hotel and Panic en la Playa, LLC. Any guests whose rooms are not vacated by 3pm will be charged for an extra night.**
We make it easy for you to get to and back from the event by offering roundtrip shuttle service between Cancun International Airport and Hard Rock Hotel Riviera Maya. Simply add it to your reservation, enter your flight information, and we'll take care of the rest!Click here for more info…
For any questions regarding coverage, iTravelInsured can be reached at (866) 368-3724. Just inform them you are attending a Cloud 9 adventure called "Panic en la Playa".
Please note there are no refunds for guests concerned with the effects of the Zika virus. Panic en la Playa recommends the purchase of Cancel For Any Reason insurance if you feel that these concerns may impact your reservation.
DISCLAIMER: Any coverage information provided is intended to be a general outline of the benefits under the iTravelInsured travel insurance programs. It is not a guarantee of coverage. The terms and conditions of the insurance certificate apply. Final coverage determination cannot be made until a claim is received by us along with all appropriate documentation.
Bring your children to experience Panic en la Playa for a one time all-inclusive rate. Rates are based on the age of the child at the event, not at the time of booking the reservation. The Hard Rock offers supervised kid and teen activities as well as child-friendly pool areas.
For large families, we recommend a Two Bedroom Rock Suite. This suite feature two bedrooms, living area, and balcony there will be plenty of room for kids to play while parents sleep in. Families can also purchase two separate rooms that adjoin. Those wanting to book two adjoining rooms would need to reserve either Rock Platinum Double Sky Terrace King Bed & Deluxe Gold Double Beds OR Deluxe Gold King Bed & Deluxe Gold Double Beds.
**If you are planning to purchase two separate rooms to accommodate the number of adults & children in your family, please contact the Travel Team.**
Riviera Maya is the area south of Cancun situated on the coast of the Yucatan Peninsula. The Hard Rock is located on the north end of Puerto Aventuras- 55 minutes south of Cancun International Airport, 40 minutes north of Tulum, and 25 minutes south of Playa del Carmen.
The local currency is Mexican Pesos. Many shops and restaurants in the area will accept US Dollars; however you may end up paying a bit more so it's important to check the exchange rate before you buy. When using Dollars, expect your change to be returned in Pesos.
There is an ATM in each lobby that dispenses Pesos. You can exchange Dollars to Pesos at the Front Desk, just make sure you have your Passport with you. Pro Tip: Check the current exchange rate before you arrive and come prepared!
Taxis are readily available, just let the bellman know where you wish to go. There are signs posted with fixed rates to nearby towns or you can negotiate a rate to almost anywhere else you want. Prefer to explore on your own? You can rent a car by visiting the rental desk in either lobby. There is free parking for hotel guests on resort property.